01 / INTAKE & FOLLOW-UP
Keep requests moving.
Request received
Owner assigned
Follow-up recorded
Bring requests, assignments and follow-ups into one clear process, so staff can see what needs attention.
WHAT WE BUILD
Practical systems for the work behind your mission.
We design processes, connect tools and help your team use them. Start with one part of the work. Build a system that makes it easier to run.
Let’s talk →FROM REQUEST TO FOLLOW-THROUGH
01 A request arrives
02 The right person takes it forward
03 Progress and evidence stay together
04 Your team reviews and decides
A CLEAR VIEW OF THE WORK
New request · Ready to assign
Follow-up · Program coordinator
Report draft · Waiting for review
An owner. A next step. A shared record.
Illustrative system views. Every Build is shaped around your team and the work.
SYSTEMS WE CAN BUILD
Start with the work that needs to work better.
These are common starting points. We agree on the problem and scope before designing the system.
02 / REPORTING & EVIDENCE
Make reporting easier to prepare.
Program records
Evidence linked
Ready for review
Connect records and supporting information so your team spends less time searching, checking and rebuilding reports.
03 / RESPONSIBILITIES & HANDOFFS
Make the next step clear.
A clear owner
A shared next step
An agreed approval
Define who owns the work, what happens next and where approval is needed as tasks move between people.
04 / KNOWLEDGE & COMMUNICATIONS
Keep the team on the same page.
Current guidance
Approved messages
Information people can find
Create a reliable place for guidance, current information and approved messages, so knowledge is easier to find and use.
SEE HOW IT WORKS
One request. A connected path to a report.
Follow a simple example from the first request to a staff-reviewed report. Select a stage to see what happens.
WHAT YOUR TEAM RECEIVES
A working system your team can run.
Tools configured for the work
Forms, trackers, shared records and connections shaped around the agreed process.
Clear responsibilities and guidance
Named owners, practical instructions and clear rules for access, review and approval.
Training and a supported handoff
Your team practises with the system. We test, refine and hand over the knowledge needed to run it.
ILLUSTRATIVE HANDOFF BUNDLE
Ready for everyday use.
01 Configured tools and shared records
02 Workflow and ownership guide
03 Staff training and practice
04 Test results and acceptance checks
05 Guidance for running the system
Nimara builds it. Your team runs it.
HOW WE BUILD TOGETHER
Make it work. Then make it easier.
We build with your team, starting with the process and the people who run it. Training continues throughout the work.
Ongoing System Care can support improvements after handoff, within an agreed scope.
01
Understand & design
We learn how the work happens, where it gets stuck and what your team needs. Together, we define responsibilities and design the process.
02
Build & put into practice
We build the tools and help staff use them in everyday work. The team tests the process by hand, learns it and shapes improvements.
03
Automate the routine
Once the process works reliably, we automate predictable steps such as reminders, filing and handoffs, with a way for someone to step in.
04
Add AI where it helps
Where it adds value, we introduce AI for tasks such as finding information or preparing drafts. Staff learn its limits and review its work.
LET’S TALK
What would you like to make easier?
Start with a free assessment of the problem and whether we can help. If there is a fit, we explain what we can build, the likely scope, schedule and price range before you decide.
Let’s talk →hello@nimara.caEdmonton, Alberta · Working with Canadian nonprofits