A plain-language explanation of what information Nimara collects, why we need it, and the choices you have.
Nimara Technology Inc. is responsible for the personal information under our control. We collect only what we reasonably need to respond to requests, schedule conversations, deliver agreed work, meet our obligations, and protect our website.
This policy is intended to explain our practices under applicable Canadian privacy law, including Alberta’s Personal Information Protection Act and the federal Personal Information Protection and Electronic Documents Act where it applies.
Do not send confidential records or personal information about your clients, service users, donors, employees, or volunteers through a website form or the booking page. We can agree on a safer way to exchange information if an engagement moves forward.
Our website host and its security providers may process technical information such as your IP address, browser and device type, requested pages, referring page, and request time. This information helps deliver the website, prevent spam and abuse, diagnose problems, and maintain security.
Booking a free assessment or requesting the kit does not subscribe you to promotional email. We only send Nimara’s occasional emails if you tick the box to receive them, and you can unsubscribe at any time.
We only use a phone number you give us to call or text you about the kit and how Nimara can help, and only if you tick the phone consent box.
We use a limited number of providers to operate the website and respond to you:
Some providers process or store information outside Canada, including in the United States and the European Union. Information handled outside Canada may be subject to the laws and lawful access requirements of that country. We remain responsible for selecting providers and limiting what we share with them.
We do not sell personal information.
Nimara does not place advertising cookies or marketing pixels on this website. Our host, its security providers and the booking page may use essential cookies and technical logs needed to deliver and protect the site. If we add analytics or marketing technologies later, we will update this policy and provide any choices required by law.
We keep booking and kit-request information only as long as reasonably needed to respond, follow up, maintain appropriate business records, and resolve concerns. Client and transaction records may be kept longer when required by an agreement or by legal, tax, insurance, or professional obligations. When information is no longer reasonably needed, we delete it, anonymize it, or securely dispose of it.
If you ask to receive our occasional emails, we keep your email address until you unsubscribe or withdraw your consent, subject to records we may need to retain to document that choice or meet legal obligations.
We use practical safeguards suited to the sensitivity of the information. These include limiting access, using reputable service providers, protecting accounts, and avoiding unnecessary collection. No method of transmission or storage is perfectly secure, so we cannot promise absolute security.
You may contact us to:
We may need to confirm your identity before completing a request. Some information may need to be kept where the law or an agreement requires it.
Email hello@nimara.ca with “Privacy” in the subject line, or write to:
If we do not resolve your concern, you may also contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada, depending on which law applies.
We may update this policy when our services, providers, or obligations change. The current version and its last-updated date will remain available on this page.
